Everything important for your holiday with us in Ischgl
Check in is from 3 p.m. But if you want to arrive earlier, this is not a problem either. We have a luggage and changing room where you can store your luggage and change so that you can use the first day straight away.
Check out is by 10:00 a.m.
Should your arrival be delayed and you will probably arrive at the hotel after 5 p.m., we kindly ask you to give us a call.
up to3 years Euro 15,- per day
3-9 years 50% reduction
9-16 Jahren 30% reduction
Child reductions are only guilty if the children stay in the same room with 2 adults.
In the standard family room and the DeLuxe family room, children from 0-15 years of age receive a 10% discount on the stated price for standard occupancy.
If required, we are happy to provide cots, diaper pails, diaper pads, high chairs, etc.
MEANS OF PAYMENT
Cash, depid card and credit card (Visa, Mastercard)
Bookings from you needs to be given in writing.
For the booking we also need a prepayment to our bank account as follow.
Volksbank Ischgl, IBAN:AT074239000520000412 , SWIFT-Code: VBOEATWWINN, account number: 520000412, BLZ: 45850, Aloys Bertram Hotel Arnika, 6561 Ischgl.
The deposit can also be made by credit card (Visa / Mastercard). By providing the credit card details, it is irrevocably confirmed that the credit card may be charged in the event of any cancellation fees, provided that no other payment method has been agreed or no other payment method has taken place.
There is no right of withdrawal according to § 18 Chap. 1 Z. 10 for distance and off premises contracts, instead the General Terms and Conditions of business for the Hotel Industry apply to our house AGBH 2006
The following cancellation conditions apply to bookings for the period 24.06.22 - 24.09.2022
Up to 30 days prior to arrival
29 days to 7 days prior to arrival
Cancellation fee: 70% of the booking
Within last week prior to arrival, on early departure
Cancellation fee: 90% of the booking
Money-back guarantee: In the event of a border or hotel closure or a lockdown, you can cancel free of charge, even at short notice.
Sometimes things turn out differently and the booked vacation must be canceled or prematurely broken off. We want to spare you the associated costs and anger. Therefore we recommend taking out a hotel cancellation insurance from Europäische Reiseversicherung (including Covid coverage free of charge).
- Here you can take out the insurance easily, quickly and online:here
Advance payments already made will be refunded.
TRAVEL CANCELLATION INSURANCE
We recommend to make a cancellation and holiday policy - for this click here
NEW! Though still existing pandemic status the European Travel Insurance covers in case of Corona illness since May 29 th 2020. More detailled information on this courtesy you will find here.
- Ski passes (from 1 day) can be purchased at reception - ski passes must be paid for in cash.
- A short stay surcharge will be charged for stays of less than 4 nights
- In the event of late arrival or early departure, € 8.00 per person will be reimbursed.
- Our entire hotel is non-smoking
- Separate beds are sometimes possible
- A free parking lot is available
- We charge EUR 3 per day for a parking space in the garage. We ask for a reservation, as these are limited.
- Subject to price changes
It apply the general conditions of the Austrian hotel law apply (AGBH 2006). Subject to price changes, typing and printing errors as well as short-term changes.